ERP for hotels, hostels and guest houses
- Platform
- ERPNext / Frappe
- Modules in the build
- 07
- Licensing
- Unlimited users
One availability pool, one folio, and a checkout that does not involve adding up chits.
A guest experiences your software architecture as a wait at the front desk: booking engine, channel manager, restaurant POS and accounts, none of them talking.
Essence ERP holds reservations, rooms, housekeeping, outlets and billing in one system: availability single-source, folio always complete.
On screen
One availability pool across OTAs, direct bookings, agents and walk-ins
Hospitality & Hostel ERP
What makes this sector hard
These are the failure points behind almost every conversation we have in this sector. A general-purpose ERP solves none of them on its own.
- 01
Three systems, one room, two guests
The same room sold on an OTA, on the direct site and to a walk-in.
- 02
Checkout by chit
Restaurant, bar and laundry charges totalled by hand while the guest waits with a taxi outside.
- 03
Housekeeping runs on phone calls
Readiness relayed floor to desk, so sellable rooms sit unsold and clean rooms get cleaned twice.
- 04
Rates that diverge by the week
Season, day-of-week, length-of-stay and corporate rates maintained by hand on every channel.
- 05
Hostels priced by the night
Bed-level inventory, monthly tariffs, deposits and mess billing forced through hotel software.
What ships in the Hospitality & Hostels configuration
Present the first time you open the system, not raised as a change request three months after go-live.
- 01One availability pool: OTAs, direct, agents, walk-ins
- 02Season, day-of-week, length-of-stay and corporate rate plans
- 03Rules-based dynamic pricing on those plans
- 04Check-in with document capture, folio opening, moves, extensions
- 05Mobile housekeeping status, live at the desk
- 06Maintenance work orders from the room, owned and prioritised
- 07Restaurant, bar, spa and laundry posting to the folio
- 08Company/guest and group split billing, GST-compliant
- 09Bed-level inventory, monthly and term tariffs, deposits, mess plans
- 10Resident records, gate entry and complaints for long-stay
- 11Occupancy, ADR, RevPAR, source mix, channel profit net of commission
What clients measure afterwards
Figures reported by businesses in this sector once the system is running. How much of it is available to you depends on your baseline, and we will estimate that honestly during discovery.
- 20%
- Higher occupancy on single-source availability
- Zero
- Overbookings, with one pool behind every channel
- 40%
- Better housekeeping efficiency with live task status
- 60%
- Faster check-in and checkout
- 35%
- Higher guest satisfaction from recognised profiles
- 25%
- More revenue per room with rules-based pricing
Modules in the base build
- 01Reservations & Channel Sync
- 02Front Desk
- 03Housekeeping & Maintenance
- 04Outlet POS
- 05Folio & Billing
- 06Hostel & Long-Stay
- 07Revenue Reporting
Anything outside this list is scoped as custom work, in a versioned app that upgrades cannot overwrite.
Built for
- Independent hotels and boutique properties
- Backpacker and budget hostels
- Student and working hostels
- Guest houses and homestays
- Resorts and retreat properties
- Serviced apartments
The products this build is assembled from
One industry product does the heavy lifting; the others fill in around it. Each has its own page.
All products
Tell us what is actually going wrong
Fifteen minutes on WhatsApp is usually enough to tell whether an ERP is the right answer for you. If it is not, we will say so.