ERP for pharmacies, chains and healthcare providers
- Platform
- ERPNext / Frappe
- Modules in the build
- 07
- Licensing
- Unlimited users
A counter fast enough for the evening queue and a record exact enough for the drug inspector.
Two audiences pull the counter apart. The customer wants to leave; the regulator, the insurer and the auditor want batch, expiry, schedule and prescription exact.
Essence ERP makes compliance a by-product of billing, not a second job. The pharmacist scans; the register writes itself.
What makes this sector hard
These are the failure points behind almost every conversation we have in this sector. A general-purpose ERP solves none of them on its own.
- 01
One molecule, four expiry dates
Rotation must be genuinely first-expiry-first-out, with expired stock blocked at billing, not flagged.
- 02
Near-expiry stock found too late
Once the distributor's return window closes the credit is gone: a pharmacy's largest recoverable loss.
- 03
Rejections that keep coming back
Co-payment maths, claim files in each TPA's own format, and rejections nobody traced back.
- 04
Registers written before the inspection
Schedule H, H1 and narcotic registers kept by hand, their gaps found by the inspector.
- 05
Two branches, no shared view
One branch short of a fast mover, another ageing the same item.
What ships in the Retail Pharmacy & Healthcare configuration
Present the first time you open the system, not raised as a change request three months after go-live.
- 01Barcode billing, automatic FEFO selection, expired stock blocked
- 02Near-expiry alerts before the return window closes
- 03Generic substitutes suggested with the price difference
- 04Digital prescriptions with doctor, patient, dosage and one-click refills
- 05Interaction and duplicate-therapy warnings while dispensing
- 06Schedule H, H1 and narcotic registers from sales
- 07Co-payment calculated; TPA-format claims with rejection tracking
- 08Rack and shelf location on every item
- 09Consumption-driven reorder by distributor, with scheme reconciliation
- 10Multi-store masters, branch stock, batch-preserving transfers
What clients measure afterwards
Figures reported by businesses in this sector once the system is running. How much of it is available to you depends on your baseline, and we will estimate that honestly during discovery.
- 50%
- Faster billing with barcode and batch automation
- 85% → 99%
- Inventory accuracy
- Zero
- Expired-stock sales, blocked at the counter
- 70%
- Faster insurance claim processing
- 35%
- Higher customer retention with loyalty and refill tracking
- By report
- Schedule H, H1 and narcotic registers, no longer kept by hand
Modules in the base build
- 01Prescription POS
- 02Batch & Expiry Control
- 03Purchase & Distributor Management
- 04Insurance & TPA Claims
- 05Statutory Registers
- 06Multi-Store Operations
- 07Loyalty & CRM
Anything outside this list is scoped as custom work, in a versioned app that upgrades cannot overwrite.
Built for
- Standalone retail pharmacies
- Multi-branch pharmacy chains
- Hospital and clinic pharmacies
- Surgical and medical device dealers
- Pharmaceutical distributors
- Diagnostic centres with dispensing
The products this build is assembled from
One industry product does the heavy lifting; the others fill in around it. Each has its own page.
All products
Tell us what is actually going wrong
Fifteen minutes on WhatsApp is usually enough to tell whether an ERP is the right answer for you. If it is not, we will say so.